1. Who we are
This policy applies to turkeyhairclinic.com, operated by Turkey Hair Clinic ("Turkey Hair Clinic"), a hair transplant clinic in Istanbul, Turkey. Contact: info@turkeyhairclinic.com, +90 561 611 11 63, Çarşı Cd. No:1 /A, Levent, Beşiktaş, Istanbul, Turkey.
We provide hair transplant services to local and international patients. This website is informational and lets you request consultations.
2. Data we collect
Information you voluntarily provide: name, email, phone, country, treatment interest, and message — via our contact form, email, phone, or WhatsApp.
Health-related details you choose to share (e.g. photos of your scalp) are processed only to assess candidacy and plan treatment. Do not send information you do not want us to store for that purpose.
Technical data: our hosting provider may log IP address, browser type, pages visited, and timestamps in standard server logs. We do not use this for profiling.
3. Purpose and legal basis
We use your data to respond to enquiries, provide medical consultations, schedule procedures, and deliver aftercare.
Legal bases may include your consent (e.g. marketing messages), steps prior to a contract (consultation quotes), and legitimate interests in operating a safe medical practice.
4. Retention
Enquiry data is kept as long as needed to respond and, if you become a patient, for medical records and legal obligations. You may request earlier deletion of non-medical enquiry data where applicable.
5. Sharing
We do not sell personal data. Processors may include: hosting (cPanel/server), email infrastructure for clinic addresses, and WhatsApp/Meta when you contact us via WhatsApp — subject to their policies.
Medical data may be shared with clinicians involved in your care under confidentiality duties.
6. International transfers
Patients contact us from many countries. Data may be stored in Turkey and accessed from the EU/UK and elsewhere. We apply reasonable safeguards for cross-border transfers.
7. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing, and to data portability. Contact info@turkeyhairclinic.com.
You may lodge a complaint with your local data protection authority or Turkey's KVKK authority.
8. Security
We use HTTPS, access controls, and staff confidentiality policies. No internet transmission is completely risk-free.
9. Changes
We may update this policy. The current version is always published on this page with the date above.
Last updated: June 2026.